Dispute resolution (ODR)
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr .
We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.
We have been a member of the “FairCommerce” initiative since December 31, 2017 .
Further information can be found at www.haendlerbund.de/faircommerce .
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr .
We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.
We have been a member of the “FairCommerce” initiative since December 31, 2017 .
Further information can be found at www.haendlerbund.de/faircommerce .